Privacy policy

This Privacy Policy describes how Serray Homes (the "Site", "we", "us", or "our") collects, uses, and shares your personal information when you visit, use our services, or make a purchase from serrayhomes.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully. By accessing or using any part of the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described here. If you do not agree with this Privacy Policy, please do not access or use the Services.

Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect operational changes, legal requirements, or improvements to our practices. When we make updates, we will post the revised Privacy Policy on the Site and update the “Last updated” date.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The type of information collected depends on how you interact with our Site and Services.

We may use this information to communicate with you, improve our Services, comply with legal obligations, enforce our policies, and protect the rights, property, and safety of Serray Homes and our customers.

What Personal Information We Collect

Information You Provide

  • Name, email, phone number
  • Billing & shipping address
  • Payment and order details
  • Account login info
  • Messages sent to support

Information Collected Automatically

  • IP address
  • Device & browser info
  • Pages visited and activity
  • Cookies and tracking data

Information from Third Parties

We may receive data from:

  • Payment processors
  • Hosting providers (like Shopify)
  • Analytics & marketing tools

How We Use Your Information

Services

  • Process orders & payments
  • Deliver products
  • Manage accounts

Marketing

  • Send offers and updates
  • Show personalized ads

Security

  • Prevent fraud
  • Protect accounts

Improvement

  • Analyze usage
  • Improve experience

Cookies

We use cookies to improve performance, remember preferences, and analyze traffic. You can disable cookies in your browser, but some features may not work properly.

Sharing Your Information

We may share your data with:

  • Service providers (shipping, payments, hosting)
  • Marketing & analytics partners
  • Legal authorities if required

Data Categories Shared

  • Contact info
  • Order details
  • Purchase history
  • Website activity
  • Location (approx via IP)

Third-Party Links

We are not responsible for privacy practices of third-party websites linked on our Site.

Children’s Privacy

Our services are not intended for children under 16.

Security & Retention

We protect your data and only keep it as long as necessary.

Your Rights

You may:

  • Access your data
  • Correct info
  • Request deletion
  • Withdraw consent
  • Unsubscribe anytime

Complaints

You can contact us or your local data authority if needed.

International Users

Your data may be processed in countries like the United States.

Contact

Trade Name: Serray Homes
Email: help@serrayhomes.com
Phone: +1 (520) 653-4838
Address: 9863 E BLANCHE DR  SCOTTSDALE AZ 85260-3824